Question 1

Which 80 Metrics service is right for me?

Accepted Answer

If your question is about a suburb or market, start with SuburbIQ. If it concerns a specific property or portfolio you already own, consider a Property & Portfolio Assessment. If you are buying or assessing a specific property to purchase, Buyer Advocacy is the appropriate service. If you are ready to sell, Vendor Advocacy is designed for that process.

Question 2

Do I need SuburbIQ or an Assessment before engaging an advocate?

Accepted Answer

No. Both are optional. You can engage Buyer Advocacy or Vendor Advocacy directly when you are ready to act.

Question 3

What if I’m not sure what I need?

Accepted Answer

Tell us what you’re trying to decide. We’ll point you to the appropriate starting point — including telling you if we do not think you need a paid service.

Question 4

How are your fees structured?

Accepted Answer

Fixed and published: SuburbIQ $220; Property & Portfolio Assessment $2,200; Vendor Advocacy $4,400; Buyer Advocacy tiered by agreed purchase budget — under $1,000,000: $13,200; $1,000,000 to under $2,000,000: $16,500; $2,000,000 and above: $22,000 (a $2,200 retainer at engagement, credited to the total fee, balance at settlement). All incl. GST. Eligible earlier-service payments may be credited once toward a later engagement.

Question 5

Can SuburbIQ help me weigh up buying, selling or retaining?

Accepted Answer

Yes — when your question is about the suburb or market. SuburbIQ uses the relevant metrics to help you understand the evidence around a general buy, sell or retain decision. If you want advice about a specific property you already own, a Property & Portfolio Assessment may be more appropriate. If you are actively buying or assessing a specific property to purchase, Buyer Advocacy is the appropriate service.

Question 6

What exactly do I receive with SuburbIQ?

Accepted Answer

A professionally reviewed suburb report and a personal video walkthrough from Matthew Clark, focused on the question you want answered. You tell us the decision you’re weighing up; we identify the metrics that best help answer it.

Question 7

How fast is SuburbIQ delivered?

Accepted Answer

Within 2 business days of payment. Your confirmation page shows the expected delivery date for your order.

Question 8

Is SuburbIQ personal advice or a valuation?

Accepted Answer

No. SuburbIQ is suburb-level research and professional commentary. It is not a formal valuation and not a property-specific recommendation.

Question 9

What if the report doesn’t answer my question?

Accepted Answer

SuburbIQ carries a money-back answer guarantee. If the report doesn’t answer the question we agreed, you can ask for your fee back.

Question 10

Who is the Property & Portfolio Assessment for?

Accepted Answer

Anyone who wants personalised advice about a specific property or portfolio they already own — up to four properties — covering performance, fit with goals, holding costs, risk, alternatives and opportunity cost.

Question 11

What can an Assessment recommend?

Accepted Answer

Retain, restructure, sell or buy — whatever the evidence supports. Advice does not have to lead to a transaction; an Assessment may recommend retaining.

Question 12

When should I engage Buyer Advocacy?

Accepted Answer

When you’re ready to buy, or assessing a specific property to purchase. It covers market selection, property assessment, due diligence, price evidence, negotiation and representation.

Question 13

What does Buyer Advocacy cost?

Accepted Answer

Tiered by agreed purchase budget: under $1,000,000 — $13,200; $1,000,000 to under $2,000,000 — $16,500; $2,000,000 and above — $22,000 (all incl. GST). A $2,200 retainer is payable at engagement and credited to the total fee; the balance is payable at settlement. Your fixed fee is agreed at engagement using your purchase budget — it is not calculated as a percentage of the final purchase price.

Question 14

What does Vendor Advocacy cover?

Accepted Answer

Timing, pricing, agent selection, campaign decisions and independent sale oversight — for clients ready to sell. Vendor Advocacy is $4,400 incl. GST, payable at settlement.

Property advisory questions,answered.

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